Diamond Query: Saved by a Quick Email – Ordering the Right James Allen Diamond with Faint Fluorescence


| Anonymous Reader


I recently purchased a one carat F-IF diamond from James Allen. When I called to order a diamond that I had chosen from their stock, I chose a diamond with “faint” fluorescence, F color and IF.

The salesperson said that I had made an excellent choice but suggested that I choose a medium blue fluorescence and a diamond (same carat weight, IF and F color with a smaller table, 56 as opposed to 60. She said this diamond would sparkle more.

It was $500 cheaper but that doesn’t matter, the medium flourescence part does. I keep second guessing my following her advice. Please help me. Thank you!

 

Your Diamond Teacher |

 

Thank you for your inquiry. I am happy to help. Based on what you told me, it sounds like you made the right decision with the F, IF with faint fluorescence.

I am curious why the James Allen sales rep introduced the other diamond with medium fluorescence, just because of the smaller table size? Can you please email the links to both diamonds to me? Thank you!

 

 

| Anonymous Reader


Dear Sebastian,

I owe you such a debt of gratitude for what you did today! First, thank you so much for answering my desperate email so quickly. After I read your message, I began to really worry, okay, I began to panic but that wasn't your fault.

As I told you, on Friday, I had called James Allen to buy a diamond, I was talked out of that one, and it was suggested that I purchase a more brilliant stone with medium blue fluorescence, which would save me about $500.00. It wasn't what I wanted. You confirmed that in your email reply and so this afternoon I called James Allen Customer Service and spoke to a different person.

I explained the situation from Friday and guess what happened when I asked her to look through their inventory for a similar stone with “faint” fluorescence? She chose the exact same stone that I had wanted in the first place on Friday!

She was able to cancel my previous order, credit my account and then for $480.00 more, put in the order that I had always wanted. Thank you so very much for your expert advice and help! I am sending you two scans.

The first, GIA report # 628337186 is the stone that I was talked into with the medium blue fluorescence.

 

GIA report # 628337186

 

The second, GIA report 3285883778 is the stone I now have purchased and the one that I wanted.

 

GIA report # 628337186

 

What do you think? Thank you!

 

Your Diamond Teacher |

 

Glad it all worked out! You attached the same grading report twice, #628337186! Lol.

 

 

| Anonymous Reader


Good morning Sebastian,

See, I told you I was panicking! Here is the GIA certificate for the stone that I finally purchased. GIA #3285883778.

 

GIA report 3285883778

 

How does it compare to the one I sent you twice GIA #6282337186?

 

GIA report # 628337186

 

I apologize for that mix-up with the attachments. Thank you again so very much Sebastian!

 

Your Diamond Teacher |

 

What's nice about your diamond is that it has a wider spread, so it is actually larger in size, even though the same carat weight. Take a look at the millimeter measurements between the two. The eye can pick up the difference when there is at least .20mm difference.

Also, the pavilion angle on your diamond is perfect and this is one of the most crucial angles for optimal light reflection!

 

 

| Anonymous Reader


Good morning Sebastian,

You have given me the best news ever!!! Thank you!!!!!😃

 

 

Diamond Query: Saved by a Quick Email – Ordering the Right James Allen Diamond with Faint Fluorescence
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About 

Sebastian Naturski loves to write about diamonds and share his knowledge with his readers.
When he is not working on his website he is studying law at Humboldt University of Berlin.
He has taken part in several international law competitions and likes to broaden his horizons.
His other big passion are languages. He is fluent in German, English, Polish and Japanese and got basic skills in French and Spanish as well.